AI Marketing HubAI Marketing Hub

Refund Policy

We want you to be confident in every purchase. Here's how refunds, guarantees, and cancellations work across the apps and digital products offered by AI Marketing Hub.

Last updated: June 17, 2026

1. Overview

AI Marketing Hub sells digital products and software applications (“apps”), including one-time purchases and subscriptions. This Refund Policy explains when you are eligible for a refund, how to request one, and how cancellations are handled. It applies to purchases made through this website and our checkout providers.

2. Digital products

Because our products are delivered digitally and grant immediate access, all sales are considered final once access has been provided — except where this policy, an app’s stated guarantee, or applicable law gives you a right to a refund. We encourage you to review each app’s description, features, and pricing before purchasing.

3. Money-back guarantee

Many of our apps include a money-back guarantee, shown on the app’s sales page at the time of purchase. Where an app states a specific guarantee period (for example, “30-day money-back guarantee”), that stated period applies.

Where no specific guarantee is stated, you may request a refund on an eligible one-time purchase within 14 days of the purchase date if the product did not work as described. Refunds are issued to your original payment method.

4. How payments are processed

Card payments (and PayPal, Apple Pay, or Google Pay made through our main checkout) are processed by our payment partner, Paddle, which acts as the Merchant of Record for those orders. Refunds for these orders are issued through Paddle. If you purchase through a separate PayPal button where offered, that payment is processed directly and refunded through PayPal.

Either way, you don’t need to contact the payment provider yourself — just reach out to us using the details below and we’ll handle it.

5. How to request a refund

To request a refund, email support@aimarketinghub.io from the email address you used to purchase, and include:

  • The name of the app or product you purchased
  • Your order confirmation or receipt (or the purchase email)
  • A brief reason for the refund request

We aim to respond to every request within 2–3 business days.

6. Subscriptions & cancellations

If you purchased a subscription, you can cancel at any time to stop future renewals. When you cancel, you keep access until the end of your current billing period; we don’t provide partial refunds for the unused portion of a billing period unless required by law or stated otherwise. To cancel, contact us at support@aimarketinghub.io.

7. Situations that may not qualify

A refund may be declined where:

  • The request is made after the applicable guarantee or 14-day window
  • There is clear evidence of misuse, abuse, or violation of our terms
  • The product has been substantially used, downloaded, or consumed in a way that makes a refund unreasonable

Nothing in this policy limits any non-waivable rights you may have under consumer protection laws in your country.

8. Chargebacks

If you have a problem with a purchase, please contact us first — we’re happy to help and most issues are resolved quickly. Filing a chargeback before contacting us can delay resolution and may result in suspension of access while the dispute is reviewed.

9. Changes to this policy

We may update this Refund Policy from time to time. The “Last updated” date above reflects the most recent changes. Material changes will apply to purchases made after the update.

10. Contact us

Questions about a purchase or this policy? Email us at support@aimarketinghub.ioand we’ll be glad to help.